Qualitec Technical Services

 
Qualitec - recruiters for the oil business
FREQUENTLY ASKED QUESTIONS

What can I expect working with an Executive Recruiter from Qualitec?
What will my recruiter expect from me in return?
How will I know a good recruiter from a bad one?
Who pays the recruiter's fee?
Who does the recruiter work for then?
How did they get my name?
Will working with more than one recruiter help my chances of finding jobs?
Should I stay proactive and continue to submit my resume to companies online?
Should I put my resume on the job boards?

What can I expect working with an Executive Recruiter from Qualitec?

  1. To work with a professional: Qualitec is nationally known for their superior in-house training.  Corporate training consists of every nationally known recruiting trainer on site for training workshops; trainers such as Danny Cahill and Barbara Bruno just to mention a few.
  2. Confidentiality: We conduct our searches in the most highly confidential manner possible.  Your resume is your property.
  3. Honesty: Not only is honesty one of Qualitec's hallmarks, it is the foundation upon which we build our lasting relationships with our candidate clients and corporate clients. You can expect your recruiter at Qualitec to be open and honest with you, keep you abreast of how your search is going.
  4. Career counseling:
    1. Complete candidate profile and evaluation – Each profile takes between 20 and 30 minutes.  We need to ask you questions that cannot be answered from your resume.  These questions will help us understand in detail everything that is important to you in your next career move.
    2. Job search and employment updates – We will keep you abreast of how our search on your behalf is going and of any opportunities you might need to know about.
    3. Assistance with resume writing – Resume writing is one of our specialties.  If necessary, we will assist you in tailoring your resume to fit each position you will be applying for.
    4. Interview prep – This takes about 30 minutes.  We will discuss with you in detail about the company, who you will be interviewing with, types of questions to expect, help you with research on the company, practice behavioral event interviewing questions with you, provide you with company directions, anything that is necessary to give you the most competitive edge going in on your interview.  We want you to get the offer!
    5. Interview debriefs - After your interview and before we speak with our hiring authority, we will debrief you.  We need to ask you in detail about your interview and how you feel about the company and position before we speak with our hiring authority.
    6. Offer evaluation - Once our client extends an offer to you, you and your recruiter will sit down and discuss the details of the offer to determine if it satisfactorily matches the requirements you discussed with him/her in your in-depth evaluation.
    7. Resignation counseling - Unless the feeling is mutual on both sides, resigning from your current employer is usually never a comfortable and easy thing for anyone to do. Your recruiter at Qualitec will offer you counselling and support throughout this stage of the process on what to expect from your current boss and how to handle the situation. You won't have to face this step alone.
    8. Relocation assistance - We will help provide you with the necessary information on living expenses, schools, real estate agent etc. that is involved in relocating.
    9. Follow- ups – Once you are onboard at your new company we will continue to follow up with you to make sure you are happy and doing well.
    10. Check–ups – At Qualitec, we like to stay in contact with our candidate clients at least every 6 months to a year just to check in and see how you are doing, regardless of whether you are actively looking or not.  Situations can change quickly so we like to stay abreast of what’s going on.

What will my recruiter expect from me in return?

  1. To be professional:  Treat your recruiter in the same manner you would an employer – with professional courtesy.
  2. To maintain an open and honest 2 way communication: Be upfront about the details of all your career requirements necessary in your next role; for example: salary, location, and any other important details your recuiter must know in order to represent you to the best of their ability.  Remember, your recruiter is your agent. If you are not upfront with your agent regarding these important details, then your true abilities will not be properly articulated to our hiring authorities. This could delay the hiring process or cost you the opportunity altogether.
  3. To be proactive and inquisitive: Call your recruiter, develop a working relationship with him/her; and don’t be afraid to ask your recruiter all the questions that are important to you.  That is what your recruiter is for.
  4. To be cooperative: Work your recruiter’s process.  Not returning their calls, not disclosing pertinent information etc. makes it difficult to properly represent you.  This can be construed as a lack of seriousness regarding your next career move and for this reason your recruiter may choose not to work with you at all.  If you cannot follow their procedure, you most likely won’t follow a potential employer’s rules either.
  5. To be patient: This is a process; not a fly-by-night staffing agency.  We take very seriously everything that is important to you in your next career move and we conduct our searches based on what you have told us.  We are NOT resume factories and will not send your resume all over town until we have generated some interest.  Our goal is to help leverage your career, not to find you the first available opportunity.
  6. Respect the search process: Our highly trained recruiters have spent a great deal of their time developing relationships within companies.  Although it may seem like the right thing for you to do, do NOT go around your recruiter and call the company yourself. Often our clients call us asking for our help locating, identifying and evaluating the top talent in the industry on their behalf. Calling our client yourself shows your disrespect for the rules and could cost you the opportunity altogether.
  7. Please don’t take advantage of your recruiter.  If you are going to engage with a search firm, be serious about your decision.  We take each search very seriously and approach each search in a professional manner.  Don’t use a recruiter if you are just kicking tires to see what’s out there.  Most recruiters work on a straight commission bases and do not get paid until you accept a position and maintain employment past our guarantee period.  A mutual respect for each others’ time will be expected.

How will I know a good recruiter from a bad one?

  1. Tenure: A good recruiter has no less than 3 years experience.  This shows that recruiting is their career and not just a job they are trying out.  A 3 year recruiter has made the rookie mistakes, has developed strong client relationships and has learned the skills necessary to properly evaluate and identify valuable and marketable skills in a candidate.  The average tenure at Qualitec is 7.5 years.
  2. Are they certified: 74% of our staff received their CPC (Certified Personnel Consultant certificate) from the National Association of Personnel Services (NAPS).  The NAPS certification program has been created to ensure the provision of quality services by staffing industry professionals to the general public and to the clients utilizing their services.  More than 12,000 staffing industry professionals have been certified by the association since the 1960’s.  Is your recruiter?
  3. Associations they are affiliated to: Qualitec is a member of NAPS, HAAPC and TAPC. 
  4. Awards and achievements: Has your recruiter or their firm won any awards for outstanding performance?  Qualitec has been ranked in the top 10 largest Houston-area permanent placement firms every year since 1994 and is only 1 of 8 companies to make “The Houston 100” for 4 consecutive years in a row!
  5. Defines the procedure: A good recruiter will explain their procedure to you and what you can expect.  A bad recruiter may just say, “I have your resume.  I’ll call you when I get something…” 
  6. Asks you a lot of questions: Your recruiter is your agent.  How can a recruiter represent you effectively if they don’t know anything about you other than what is on your resume?  The recruiter you want on your team will not only carefully critique you on why your are considering a career move right now but they will also ask in great detail what you are looking for in your next role.  A good recruiter wants to make sure you will be happy in your next career move.  Remember – the more questions your recruiter asks you and the more time they spend learning about your skill set and experience, the more likely you have found a good recruiter.  A good recruiter does a complete candidate profile.  A good recruiter is also a good listener.  
  7. Location and industry that the recruiter works: Seriously, do you want an IT recruiter from Idaho trying to help you find a Mechanical Engineering position in the oil and gas industry in Houston?  Find out what industry they niche in and the location they work first before you engage with them.
  8. Relationship with their clients: A good recruiter has good relationships with their corporate clients.  They will have direct lines to their clients’ department directors as well as the HR directors.
  9. Confidentiality: A professional recruiter will not send your resume all over town without your knowledge first and will not check sensitive references before the time is appropriate.
  10. Is willing to work with your schedule: We appreciate that not everyone can speak openly during work hours.  A good recruiter will do their best to work at yours and their convenience.
  11. Will assist you with resume and letter writing: Your recruiter can help you tailor your resume to fit each position you apply for, if needed. He/she will also assist you with the thank you letter following any interviews you go on as well as your resignation letter, if you are hired by our client.
  12. Interview prep and debrief: Before you go on your interview, your recruiter will schedule an Interview Prep phone meeting with you. Interviewing is not a skill practiced by professionals on a daily basis and we understand the stress involved. Your goal on an interview is to get an offer and we do our best to give you the most competitive edge possible. Immediately after your interview, call your recruiter so they can debrief you! Before he/she speaks with their client, they will want to know what your thoughts are first on how the interview went, who you spoke with, questions they asked and how you feel about working there. Not calling your recruiter after your interview can be construed as a lack of interest by both your recruiter and the company at which you interviewed.
  13. Salary negotiations: Your recruiter will handle all your salary negotiations. He/she will negotiate for you the best possible offer based on the criteria you discussed together in your in-depth evaluation.
  14. Will prepare you for the offer from your potential employer: Once an offer has been extended to you from our client, your recruiter will sit down with you and discuss it in detail to make sure that you are satisfied with all aspects of the offer first before accepting on your behalf.
  15. Will stay in touch: Your recruiter is your agent and career counsellor. A good recruiter will continue to stay in touch throughout the duration of your career. Our recruiters spend a considerable amount of time getting to know your skill set, background and all the intangibles that are so important to you so they can keep abreast of any and all opportunities that you need to be aware of throughout your career.

Who pays the recruiter’s fee?

Recruiters are paid by the company.  Our fee to you is free; however, because recruiters rely mainly on referrals, you may be asked who you know that they can network with.  Your name will remain confidential at all times when you give a referral to your recruiter unless you, yourself, tell the person that you referred them.

Who does the recruiter work for then?

Our relationships with both corporate client and candidate client are equally important to us.  We help companyies find exceptionally talented professionals and we help these exceptionally talented professionals leverage their careers with the top industries.

How did they get my name?

Our recruiters spend years locating, identifying, evaluating and placing talented individuals. A recruiter depends on referrals so you can expect that in their networking your name was given to them as someone who obviously excels at what they do or they would not be calling you. Don’t be insulted when your recruiter refuses to divulge to you who referred you. Confidentiality is one of Qualitec’s hallmarks and the person who referred you is most likely being represented by us in a search as well. The same respect for your privacy will be given to you too.

Will working with more than one recruiter help my chances of finding job opportunities?

NO! Once you have located a good recruiter based on the criteria above, you will not need to have more than one representing you. Here is a situation that so often happens: You have two recruiters working on your behalf and are unaware of each other. They both submit your resume to the same company. You may think your chances of getting your foot in the door at this company have doubled however, what often happens in this circumstance is that the company will either work with the first recruiter to submit your resume or refuse to consider you at all as a potential candidate. This scenario is often construed by the client as being very unprofessional on your part.

Should I stay proactive in my search and continue to submit my resume to companies online?

Your recruiter has spent a considerable amount of their time developing relationships with their client companies and they have direct contacts within each organization.  If you submit your resume to HR on your own, not only do you disable your recruiter's ability to get your foot in the door but now your resume is sitting on HR’s desk hoping to be noticed.  For each ad HR runs, they get between 200 and 500 responses.  Do you want your resume sitting in that pile or would do you want your agent formally presenting your resume and story personally to the manager that could potentially be your boss?  Letting a recruiter submit your resume to a company that you know you have submitted to recently not only wastes your recruiter’s time but also the company’s time as well.

Should I put my resume on the job boards?

Talented professionals do not post their personal information all over the job boards nor will they need to. Our clients look for the top talent in the industry that are employed and happy with their careers. The people who post on the job boards are either unemployed or “shopping around” which basically says they are unhappy. The top professional in the industry use agents (recruiters) to conduct confidential searches on their behalf to help them take their careers to the next level while at the same time protecting their privacy. Posting your private information on the job boards shows a degree of desperation and looks unprofessional.